Digital Dominance

A Complimentary Monthly Digital Download to Help Transform your Business.

This complimentary sneak peek into the LevelNext MasterClass Workshop on Modern Business Transformation is for forward thinkers ready to catapult themselves to the next level in today’s digitally charged, data-fueled world.

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A Monthly Download Designed to Leave You Inspired & Ready

Upon enrollment, we’ll send you a text once a month with a download to each chapter in the Digital Dominance series filled with actionable ideas to transform your organization. Each chapter breaks down complex topics, such as data looping, intelligent operations, the proprietary StoryVesting framework, and more. You’ll walk away with a stronger understanding of the concepts shaping the modern business world – and it doesn’t cost you a dime.

Empowerment, Emotion, and Evolution: Meet Today’s Modern Consumer

Month I

Empowered by the revolution of technology, data, and information, the balance of power has shifted into the hands of the consumer.

Chapter I

Empowerment, Emotion, and Evolution: Meet Today’s Modern Consumer

Experience Design: The Key to Sustainable Business Transformation

Month II

Experience design empowers the modern consumer and paves a path for companies to transform in a way that yields success.

Chapter II

Experience Design: The Key to Sustainable Business Transformation

Finding Your Footing: The Essentials of a Business Transformation Framework

Month III

A framework is the foundation on which you achieve growth out of strategic inflection points. Learn how to put it into motion for your business to achieve success out of transformation initiatives.

CHAPTER III

Finding Your Footing: The Essentials of a Business Transformation Framework

Your Brand Experience: Business Transformation Starts From Within

Month IV

The key to success in any business transformation is gaining organizational buy-in, which starts with developing a sublime brand experience.

Chapter IV

Your Brand Experience: Business Transformation Starts From Within

Digging Deep Into the Path-to-Purchase: Psychology and Your Business Strategy

Month V

Understand how to redirect or deepen cognitive associations when creating innovative experience initiatives.

CHAPTER V

Digging Deep Into the Path-to-Purchase: Psychology and Your Business Strategy

People, Processes, and Platforms: Perfecting the Three Ps

Month VI

Aligning the 3 P’s is a critical component to eliminate silos and deliver a stronger customer and brand experience.

CHAPTER VI

People, Processes, and Platforms: Perfecting the Three Ps

Intelligent Operations: A Data-Centric Approach to Working Smarter

Month VII

A new standard has been set for intelligent operations. Understand how to adopt a data-centric stance and align your organization with today’s modern consumer.

CHAPTER VII

Intelligent Operations: A Data-Centric Approach to Working Smarter

Simplifying the Nuances of Data Looping (and Data Mapping)

Month VIII

Take an insights-centric approach through strategic and robust data looping and data mapping that will have a significant impact on your business’s bottom line.

CHAPTER VIII

Simplifying the Nuances of Data Looping (and Data Mapping)

Decoding Your Data: Metrics to Give You Business Lift

Month IX

To achieve a lift in your business, it’s imperative that you track the right metrics to better understand your customer and your brand’s reputation as a whole.

CHAPTER IX

Decoding Your Data: Metrics to Give You Business Lift

Mapping to Your Customer: Creating Empathy-Driven Customer Insights

Month X

The LevelNext Customer Insights Map gives you a 30,000 foot view of your customer’s journey and provides you with the right insights to extract new opportunities for growth.

CHAPTER X

Mapping to Your Customer: Creating Empathy-Driven Customer Insights

Innovation Looping and Mapping: What Comes Next?

Month XI

Understanding exactly how to map out the most innovative next steps will provide a higher ROI and widen the gap between you and your competitors.

CHAPTER XI

Innovation Looping and Mapping: What Comes Next?

Operationalizing Your CX Initiatives for Business Transformation

Month XII

Put what you’ve learned into motion by strategically operationalizing your CX initiatives. Here’s how to bring your these concepts to life.

CHAPTER XII

Operationalizing Your CX Initiatives for Business Transformation

What You’ll Get

Who is Today’s Modern Consumer?Finding Your WhyNailing the 3 Ps
Hitting the Right Emotional TriggersExperience DesignThe 360-Degree View
Intelligent OperationsMetrics to MonitorA Fresh Take on the Customer
Journey Map
The Data Looping ProcessUnderstanding Journey AnalyticsInnovation Looping and Mapping:
What Comes Next?
Did we mention its 100% Free?
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Customer Experience (CX) Terms

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